Tata Baji Privacy Policy — Everything you need to know about how your data is protected

This Privacy Policy applies to all members using the Tata Baji platform, including its website and mobile app. By using our platform, you agree to the terms of this Privacy Policy.

Tata Baji takes your privacy seriously. We believe your personal data belongs to you. This policy transparently explains what information we collect, why we collect it, and how we protect it.

Tata Baji collects two types of information — what you provide directly and what is automatically gathered while you use the platform.

We never collect information unnecessarily. Every piece of data we collect has a specific purpose, explained in the sections below.

Tata Baji uses the information it collects solely for the following purposes:

• To create and manage your account — your name and mobile number are needed to keep your profile active.
• To process payments — for secure handling of deposits and withdrawals.
• To improve service quality — by understanding which features are used most.
• To prevent fraud — by detecting unusual transactions and keeping your account secure.
• To meet legal obligations — in accordance with regulatory authority requirements.
• To provide customer support — assisting you in resolving any issues.
• To send relevant offers — bonuses and promotions tailored to your preferences.

Tata Baji deletes your data once its purpose has been fulfilled or the applicable legal retention period has expired.

• Data for active accounts is retained for as long as the account remains open.
• Transaction records are retained for up to 5 years after account closure.
• KYC documents may be retained for up to 7 years as required by law.
• Support chat history is retained for up to 2 years.

Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be linked to you.

Tata Baji does not sell your data to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Information required to process transactions with Mobile Pay, Nagad, and Rocket. Each follows its own privacy policy.
• Game Providers: When playing certain games, the necessary data is exchanged with the game provider's servers.
• Law Enforcement: Upon a valid court order or lawful request from a regulatory authority.
• Fraud Prevention Partners: With industry-standard verification services to help prevent fraudulent activity.

For any sharing of information outside the purposes listed above, your prior consent will be obtained.

Tata Baji uses cookies on its website and app to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: To keep your login session active and maintain security. Disabling these cookies may prevent the platform from functioning properly.
• Performance Cookies: To understand which pages you spend the most time on and improve the UX accordingly.
• Functional Cookies: To remember your language preferences and other settings.

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause login issues.

Tata Baji follows a KYC (Know Your Customer) process in line with international standards — an essential measure to prevent fraud and money laundering.

• KYC is required before withdrawals or for transactions above a certain amount.
• You may be required to upload a photo of your National ID or passport along with a selfie.
• KYC documents are stored on our secure servers and used solely for verification purposes.
• Verification is typically completed within 24 to 48 hours.

Tata Baji uses industry-leading security technology to protect your data:

• SSL Encryption: All data transfers are encrypted with 256-bit TLS/SSL.
• Two-Factor Authentication (2FA): OTP verification is available for added security when logging into your account.
• Firewall Protection: Advanced firewalls block all unauthorized access attempts.
• Regular Audits: Our systems are regularly tested by independent security specialists.
• Payment Data Security: Card or mobile banking PINs are never stored on our servers.

Please note — no system on the internet can guarantee 100% security. Keep your password strong and never share it with anyone.

As a Tata Baji member, you have the following rights over your personal data:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request account closure and deletion of your data.
• Right to Restrict Processing: You may request that we stop using certain types of your information.
• Data Portability: You may request your data in a structured, portable format.
• Marketing Opt-Out: You can opt out of promotional messages at any time.

To exercise these rights Help Center Contact us. We will respond within 30 days.

Tata Baji may update this Privacy Policy as needed. Members will be notified of any significant changes via app notification or email.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing this page from time to time.